Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

Please email chip@northeastpro.com to request a refund and we will assign you a tracking #.

Mail your returned item to:

Northeast Flags
1028 Springfield Avenue
Mountainside, New Jersey 07092

Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.